Privacy Policy

Privacy Policy

Introduction

Welcome to https://basic-tortilla-chips-el-ranchero.chicagotortillachips.com (hereinafter referred to as “Basic Tortilla Chips El Ranchero,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from visitors to our website and users of our applications and services.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online services, and any other digital platforms or tools we may offer under the Basic Tortilla Chips El Ranchero brand. Please note that this policy does not extend to third-party websites, applications, or services linked from our platform, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy applies whenever you:

  1. Use our applications, access our website, or engage with our online services as an authorized user.
  2. Visit any of our websites that refer to this Privacy Policy.
  3. Communicate with us via email, phone calls, text messages (SMS), or newsletters.

Personal Data Collection

We collect various types of personal information from users for different purposes:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and contact preferences.
  2. Payment Information: Credit card details, billing addresses, and payment history when you make purchases on our platform.
  3. Financial Information: Financial data related to transactions and any financial services we may offer.
  4. Purchase Information: Items purchased, order history, and product preferences to enhance your shopping experience.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data collected through our applications for analytics and personalization.
  6. Location Data: Geolocation information provided when you interact with our services or access location-based features.
  7. Feedback and Reviews: Comments, suggestions, and product reviews submitted by users.
  8. Social Media Information: Data from social media platforms when users choose to connect their accounts for seamless access or sharing.
  9. Product Information: Details about the products you interact with, including browsing history and product inquiries.

We gather this data through direct user input, automated tracking technologies (like cookies), and information provided by third parties in accordance with their privacy policies.

Cookies

We use cookies to enhance your experience on our website and for analytics purposes:

  • Strictly Necessary Cookies: These ensure basic functionality, such as allowing you to navigate through pages.
  • Preference Cookies: Remembering user preferences like language settings and display options.
  • Analytics Cookies: Tracking website usage statistics to understand how visitors engage with our site.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected or as required by law. Once the data is no longer needed for these purposes, we securely delete or anonymize it.

Security Measures

To protect your personal information, we have implemented robust security measures:

  • Encryption of data during transmission and storage.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regularly testing and updating our security protocols to mitigate risks.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If we become aware that a child has provided us with personal data, we will take steps to delete such information from our systems.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data:

  • Access, rectify, or erase your data.
  • Restrict the processing of your data.
  • Port your data to another service provider.
  • Object to the processing of your data for specific purposes.
  • File a complaint with a data protection authority or initiate legal proceedings (see Contact Information for details).

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review it periodically.

Contact Information

For questions related to our Privacy Policy, data practices, or to exercise your rights regarding personal information:

  • Email: contact@basic-tortilla-chips-el-ranchero.chicagotortillachips.com
  • Address: [Provide Postal Address]